Shipping policy

SHIPPING POLICY

Thank you for shopping at PawCraftCo!

Processing Time
All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Time
Standard shipping to the United States takes 7-15 business days. Please note that delivery times are estimates and not guaranteed.

Shipping Rates
We offer FREE shipping on all orders to the United States.

Order Tracking
Once your order is shipped, you will receive a tracking number via email. Please allow 2-3 business days for tracking information to update.

Lost or Damaged Packages
PawCraftCo is not responsible for lost or stolen packages. If your package is damaged upon arrival, please contact us within 48 hours at zhanzhan05082003@gmail.com with photos of the damage.

Contact Us
If you have any questions about your order, please contact us at:
Email: zhanzhan05082003@gmail.com
Phone: +84 912 247 464